Heartbreak Hotel

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This weekend we went to visit Danny at Spring Hill for family weekend. We all got to see his new dorm and where his classes were. So, all around everything was pretty satisfactory... except for the hotel we stayed in: Quality Inn& Suites. there were so many things wrong with that hotel; we even made a list of them.

1. Advertised the room having a King Sized bed, wound up having just a double
2. Huge ceiling leak in the breakfast area
3. The mirror was dirty and chipped
4. The picture on the TV turned from bright green to red
5. In the lobby entrance there was this nice lining of light bulbs going all down the wall, it looked pretty neat... except only 4 out of about 30 of those light bulbs actually worked (during our stay, none of them were even replaced)
6. Not enough sheets in the room
7. Not enough towels
8. Unsanitary breakfast area (see some examples below list)
9. Fridge in the room coming out of its place
10. Almost everyone there was [slow moving. -- Editor]
11. Chairs in breakfast area had a lot of stains on them
12. Microwave was dirty and rusty
13. "King Sized Bed" had only one wimpy pillow
14. Unfriendly Staff
15. Referring to number 10, almost everyone there got hot real easily and were slow
16. Smelled funny
17. In our room, one of the outlets was broken
18. Light bulb burnt out in bathroom (I don't remember that one)
[This was a heat lamp, but the switch on the wall was broken. -- Editor]
19. Messed up shower "massager" knob attachment
20. TV did not remember channel when you turned it off
21. Disabled our room keys too early
22. No newspapers

I don't know if I forgot to write anything, so, my parents can help with that. Also, later on in our stay, some very rude people were staying who were shouting and laughing in the hallway at a very late hour. I am pretty sure these were the same people who had earlier polluted the pool (water and noise pollution).

Next...

Examples of an unsanitary breakfast area:

~ Several times I saw a lady who worked at the hotel squish down the trash in the trash can with bare hands and without washing her hands.
~ Then I saw the same lady loading biscuits to be eaten by the guests on a tray and some muffins... with bare hands
~ Nobody wore gloves or hair nets

Need I say more?? Disgusting!

Now, I don't think I would have been bothered so much if they were charging us a real cheap price, but they were actually charging an expensive price! I wouldn't be surprised if this turned out to be a one-star hotel.

Although it was pretty bad, we did manage to find a few positive things about this hotel, so here's the positive list:

1. There was a lot of space in the room for a hotel room
2. A lot of storage space (even if we didn't use it)

All in all, I think we actually had a good time of putting down the hotel, and mom took advantage of the free coffee in our room by taking all the packs with us when we left.


4 Comments

They're probably still recovering from the hurricanes. Next time you visit, try using Priceline. Then you can make sure you get a decent hotel room, usually for a good price, but the problem with them is you can't pick the hotel or the exact location (like right next to campus). Also there are a lot of tricks about how to get the best rates, but it can work.

Gosh, that sounds awful! Reminds me of the motel I stayed in when I went to Mobile November of 2004. Maybe there are no good motels in Mobile!

Sounds like another adventure for the Cashin family. I hope that area can recover over the next few years. I can't imagine what it would be like to try to find help to fix things or to be able to find supplies or good workers. It's going to take some time.

kelly, why don't you send them this list? if you do, maybe you could stay there for free next time!!!

;)

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This page contains a single entry by Kelly published on March 12, 2006 9:25 PM.

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