After my birthday even though I really liked all of my presents, I decided I still needed to get some headphones, a U2 CD, and a Palm stylus. So I ordered them that night. The headphones and CD were ordered from Amazon, the stylus (I ended up ordering one for each of my two Palms and one extra to defray the shipping cost) from Styluscentral. Monday I got an e-mail from Styluscentral saying my order had shipped. Amazon listed my order as preparing to ship and I was not allowed to change or cancel the order. Today the styluses arrived in the mail. However I checked several times over the last couple of days and Amazon still had my order preparing to ship. When I ordered my AirClick it took weeks for it to arrive and I wasn’t looking forward to that again. I checked out buy.com and nearly placed an order for both of these things for the same price except that buy.com’s free shipping icon disappeared once the headphones were actually in my cart and they wanted $7 for that. Just before writing this entry, Amazon sent an e-mail saying the items had shipped, but that’s still four days before the item shipped. Earlier this year an order of CD’s took 6 days to ship, a headset took 5 days, and it took an amazing 26 days for the AirClick though Amazon warned it wouldn’t ship for 1-2 weeks (still took almost four).
Here’s my solution: don’t let them combine items into one shipment. Even though you would think they have just about everything in a big warehouse somewhere, apparently they have millions of warehouses with one item in each one. So you always end up waiting longer. Also, don’t hesitate to use buy.com who ship faster (on three orders this year they always shipped the next day) and are usually about the same price.