Mr. Fredrick W. Smith

President

Federal Express Corporation

P.O. Box 727

Memphis, TN 38194

Dear Mr. Smith,

I have three problems that I thought you could solve.

The first is that I send and receive a great deal of paper work in your Overnight Letter package. We at Harland have been recycling for almost a year, but your packages have plastic on them making the used package ineligible for the recycling bins.

The second problem is that I never have enough manilla envelopes to keep all my papers organized.

So enclosed is an idea that I thought you might like. If you do like this idea, I’ll sell it to you for a small fee.

Which comes to my third problem. Kathy and I and our two kids have never been to Disney World together. I’ll trade you my idea for four round trip tickets to Disney Word (including lodging.) Maybe we could fly on one of your planes.

Please let me know what you think.

Sincerely,

Jeb Cashin

Product Manager