date: April 28, 1992
attn: Joann Hyden
  Chevy Chase
  fax: 301-620-1234
from: Jeb Cashin (Daniel J.)
  John H. Harland Co.
  ph: 404-555-1234
Dear Joann,
I was told by one of the Chevy Chase Visa customer representatives to fax you the enclosed information. They have no information on the account number listed below, and asked that I have you research it.
I am attempting to get a home mortgage. The only “flaw” on my CBI credit report is with Chevy Chase Visa, account number 4013 0610 2908 1234. This report shows 1 occurrence of 30 days late and 2 occurrences of 60 days late.
I have never used a Chevy Chase Visa card account.
Please research this account and contact CBI to have this item removed from my credit report. I will need a phone number that the mortgage company can call to confirm this.
My business address is:
  John H. Harland Co.
  2939 Miller Road
  Decatur, GA 30035
My home address until May 24 is:
  1234 Hancock Circle
  Doraville, GA 30340
If you have any questions for me, you can contact me at 404-555-1234.
Thank you.
attch. Credit Report