Kelly’s Phone Quit Working

Last night Kelly’s phone quit working. This is the one we did battle with Verizon over getting it replaced. In the end, Verizon reversed the $99 charge and told us we did not have to send back the refurbished phone.

I called Kelly down to talk to Mom and I in the kitchen and explained that the reason the phone quit working was my fault. I chatted with Verizon and they said I had failed to return the phone after getting the $99 credit, so they had disabled it.

Kelly could not believe her bad luck with this phone. I told her this may take days to resolve, so meanwhile, we repeated what we had done a couple months ago, and I asked her to pick from the 4 phones on the kitchen counter. (I keep old phones in the workshop.)

She started looking at the collection of 3 phones and tried to remember which one worked best for texting. She decided on Claire’s old red one.

I said, “That’s the best of the 4?”

She looked at the 3 and said, “Yes.”

(Kelly is not the best with numbers.)

“You don’t want to consider the 4th one?” I asked.

“What 4th one?” (Finally.)

I slide the magazine that was covering up the 4th one.

“What is this?” She said, looking at the white box. It was a new iPhone 4S.

We told her this had nothing to do with Christmas, but we wanted her to have a smart phone in Athens for many reasons. That there would be some strings attached.

I told her all the test messages we had been sending to her phone were inside the box and that it was already enabled. She was so surprised.

(I had gotten this on sale at Best Buy and they had to activate it in the store, which is why the refurbished phone quit working.)

Anyway, we are hoping this helps Kelly keep in touch with her friends and family more and that she can better coordinate doing things out and around campus.

Claire said she is now the only one without a smart phone. I reminded her Uncle Ted still has a flip phone.

Nicole
1/3/13
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to Jeb, Danny, Kathy
Hahaha! This is a great story, got me off to a smiling start today 🙂 Kelly’s at orientation and texted me at 8 that one of my friends from Flagpole – a really nice, funny lady named Erin – checked her in.

Jeb
1/3/13
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to Nicole, Danny, Kathy
A friend of Danny’s checked Kelly in to Spring Hill. I’m thinking this week is going to go better, though!

Kathy
1/3/13
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to Nicole, Jeb, Danny, Kathy
How nice for her to see what I sure was a welcoming face!

Sent from my iPhone

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